Industry Expertise | Gunpowder
Our markets

Our industry expertise serving your success

Discover how innovative technologies and our industry expertise could transform industry sectors, making businesses smarter, more conscious and faster.

Working across sectors, we offer a wide range of services for the digitalization of sales and development processes, guaranteeing a valuable solution for even the most complex and heterogeneous projects and preserving our human-centred approach with a focus on people and their needs.

Healthcare & Life-science

Gunpowder offers Healthcare solutions that manage and improve the interaction and communication between caregiver, patient, healthcare facility and professionals by leveraging the functionalities offered by Salesforce platform and other digital technologies. In fact, a fundamental part of what Gunpowder offers is the implementation of "Smart Care" solutions, where "Smart Care" refers to any form of remote care and social-health assistance, carried out with the extensive and integrated use not only of telemedicine tools, but also all the latest available technologies.

Healthcare & Life-science

Gunpowder offers Healthcare solutions that manage and improve the interaction and communication between caregiver, patient, healthcare facility and professionals by leveraging the functionalities offered by Salesforce platform and other digital technologies. In fact, a fundamental part of what Gunpowder offers is the implementation of "Smart Care" solutions, where "Smart Care" refers to any form of remote care and social-health assistance, carried out with the extensive and integrated use not only of telemedicine tools, but also all the latest available technologies.

Pharma

Gunpowder supports Pharmaceutical Companies with the ideation and realisation of applicative solutions, with focus on Scientific Information, Sales Agents, Assistance, Collaboration Portals and APPs for interaction with patients. In particular, in the field of Collaboration Portals we have acquired heterogeneous experience: clinical centre portals, medical and healthcare professional portals, patient and caregiver portals (and APPs).

Pharma

Gunpowder supports Pharmaceutical Companies with the ideation and realisation of applicative solutions, with focus on Scientific Information, Sales Agents, Assistance, Collaboration Portals and APPs for interaction with patients. In particular, in the field of Collaboration Portals we have acquired heterogeneous experience: clinical centre portals, medical and healthcare professional portals, patient and caregiver portals (and APPs).

Public Administration

Gunpowder has acquired significant skills in the "governance" (Project and Change Management) and implementation of digital transformation projects in Public Administration. In particular, by applying these competences, we support Public Administration in the implementation of "digital eco-systems" designed to manage the dialogue and multi-channel relationship with citizens and employees, and to facilitate the access and delivery of services.

Public Administration

Gunpowder has acquired significant skills in the "governance" (Project and Change Management) and implementation of digital transformation projects in Public Administration. In particular, by applying these competences, we support Public Administration in the implementation of "digital eco-systems" designed to manage the dialogue and multi-channel relationship with citizens and employees, and to facilitate the access and delivery of services.

Automotive

Thanks to our experience gained by our professionals in the field of automotive, we have in-depth knowledge and a high level of industry expertise on horizontal and vertical aspects.
We therefore have capabilities to cover various processes within automotive companies, through the use of the Salesforce platform and other high-tech solutions, which have enabled us to face different 'use cases': Research and Development (R&D) support, Advanced Data Analytics, Cost Engineering, Quality and Connected Vehicles development.

Automotive

Thanks to our experience gained by our professionals in the field of automotive, we have in-depth knowledge and a high level of industry expertise on horizontal and vertical aspects.
We therefore have capabilities to cover various processes within automotive companies, through the use of the Salesforce platform and other high-tech solutions, which have enabled us to face different 'use cases': Research and Development (R&D) support, Advanced Data Analytics, Cost Engineering, Quality and Connected Vehicles development.

Utilities

The founders and managers of Gunpowder boast outstanding skills and experience in Energy & Utilities, where the Salesforce platform enables the realisation of solutions for end-to-end management of the sales cycle (Sales Cloud), post-sales (Service Cloud), delivery of 'field maintenance' services (Field Services) and interaction with customers and partners (agencies, procurers, etc.) through the use of APPs, portals and communities.

Utilities

The founders and managers of Gunpowder boast outstanding skills and experience in Energy & Utilities, where the Salesforce platform enables the realisation of solutions for end-to-end management of the sales cycle (Sales Cloud), post-sales (Service Cloud), delivery of 'field maintenance' services (Field Services) and interaction with customers and partners (agencies, procurers, etc.) through the use of APPs, portals and communities.

Manufacturing

Gunpowder creates Salesforce solutions in the manufacturing field, focusing on sales force, CPQ (Configure Pricing & Quote) solutions, customer service and maintenance management.
We design solutions that allow to organise and manage a sales force with a 'multi-country' organisation and different 'Business Lines'. We support customers in structuring their sales process, from lead census and management to the issue of standardised and dynamic offers.

Manufacturing

Gunpowder creates Salesforce solutions in the manufacturing field, focusing on sales force, CPQ (Configure Pricing & Quote) solutions, customer service and maintenance management.
We design solutions that allow to organise and manage a sales force with a 'multi-country' organisation and different 'Business Lines'. We support customers in structuring their sales process, from lead census and management to the issue of standardised and dynamic offers.

Transportation & Infrastructure

With several competence centres, Gunpowder is able to develop 'end-to-end' solutions for even the most complex and heterogeneous projects, like those for companies in the Transportation & Infrastructure market operating on sea, land and sky.
We implement 'Help Desk' and 'Community' for multi-channel support to customers and employees, that could also make use of advanced tools such as Artificial Intelligence (AI), chatbots and voice recognition. Such solutions provide a unified and holistic customer (or employee) view of their requirements and interactions with the company.

Transportation & Infrastructure

With several competence centres, Gunpowder is able to develop 'end-to-end' solutions for even the most complex and heterogeneous projects, like those for companies in the Transportation & Infrastructure market operating on sea, land and sky.
We implement 'Help Desk' and 'Community' for multi-channel support to customers and employees, that could also make use of advanced tools such as Artificial Intelligence (AI), chatbots and voice recognition. Such solutions provide a unified and holistic customer (or employee) view of their requirements and interactions with the company.

Retail

We are qualified in CRM solutions in the Retail sector through which we meet the different needs of companies and consumers with new business models for retail sales, after-sales, engagement and loyalty. Our experts' experience in the field enables us to offer sales teams, retailers, partners and customer care a single integrated platform to manage offers, orders, stock and service tickets, for innovative B2B and B2C services and a customised and coherent multi-channel experience across all touch points.

Retail

We are qualified in CRM solutions in the Retail sector through which we meet the different needs of companies and consumers with new business models for retail sales, after-sales, engagement and loyalty. Our experts' experience in the field enables us to offer sales teams, retailers, partners and customer care a single integrated platform to manage offers, orders, stock and service tickets, for innovative B2B and B2C services and a customised and coherent multi-channel experience across all touch points.

Digital transformation success stories

Your satisfaction is our satisfaction. Together we can meet the great challenge of the digital transformation.
We would like to present our projects and us through the most important case histories, where we have collaborated with national and international companies.
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